Billing and Refunds
uDrew offers a free and paid Service. You can learn more about uDrew’s various subscription offerings here. Pricing may vary by location and will be based on the billing information you provide us at the time of purchase. If you are on a uDrew for Teams plan, the Team Owner will be billed for and is responsible for payment of subscription fees.
Subscriptions and Renewals. If you are subscribing to uDrew Pro or uDrew for Teams, you can sign up for either a monthly or annual subscription. Your subscription will automatically renew on a monthly or annual basis as applicable. You can cancel your subscription at any time. If you cancel your subscription, you will not receive a refund or credit for any amounts that have already been billed.
Pricing for Additional People on your Team. If you are on a uDrew for Teams plan, you are billed according to uDrew’s “Pay as You Grow” model. When you add people to a Team, you will be billed for them on your next Billing Date (as defined below) unless they delete their account or are removed from your Team by you or an Administrator prior to the Billing Date. Three (3) days prior to the Billing Date, uDrew will notify via email the billing contact associated with your uDrew Team account of the number of additional people and the associated subscription fees. The applicable “Billing Date” is as follows: (i) if you are on a monthly subscription, the date of your next monthly renewal; (ii) if you are on an annual subscription, every 3 months after the start date of your subscription. Subscription fees for additional people on your Team will be in accordance with the uDrew for Teams Pricing. You will not receive a refund or credit for removing people from your Team that have already been paid for.
The Pay as You Grow model allows you to scale your Team as needed and reconcile costs for anyone who has joined your Team but will no longer need access to the Service before you are billed for them.
Taxes. Your subscription fees are inclusive of all taxes unless otherwise specified in an agreement with uDrew or on an applicable invoice. Tax rates are calculated based on the billing information you provide and the applicable tax rate at the time of your subscription charge.
Cancellation. You can stop using the Service and/or cancel your subscription at any time via your account settings. If you cancel your subscription you will not be entitled to a refund of any fees already paid and any outstanding fees will become immediately due and payable.
Free Trials and Pilots. uDrew may offer you a free trial or pilot to allow you to try our Service. uDrew reserves the right to set eligibility requirements and the duration for free trials and pilots.
At the end of your free trial, uDrew will charge the relevant subscription fee for the next billing cycle to your nominated payment method, unless you cancel your subscription prior to the end of the free trial. If you have access to a pilot, your access to the Service will cease if you do not enter into a paid subscription prior to the end of the pilot period.
Changes to Pricing. uDrew reserves the right to change its prices at any time. If you are on a subscription plan, changes to pricing will not apply until your next renewal or thirty (30) days after notice, whichever is later.
uDrew’s Intellectual Property
Except as expressly set out in these Terms, all intellectual property rights in and to the Service and Licensed Content remain the sole property of uDrew and its licensors. You assign to uDrew any suggestions, ideas, enhancement requests, or other feedback you provide to uDrew relating to the Service or uDrew’s products. uDrew owns all content, data, software, inventions, ideas and other technology and intellectual property that it develops in connection with the Service and its products.
We get great ideas about how to improve uDrew from our users. If you share feedback or ideas with us, you’re letting us use that information to improve uDrew, and we own any of those improvements we make.
Warranty Disclaimer. The Service is provided on an “as-is” and “as-available” basis. To the maximum extent permitted by applicable law and subject to any non-excludable rights and remedies you may have under applicable law, uDrew, its licensors, and its suppliers, expressly disclaim any and all warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. uDrew does not warrant that your use of the Service will be uninterrupted or error-free. uDrew does not warrant that it will review your data for accuracy or that it will preserve or maintain your data without loss. You understand that use of the Service necessarily involves transmission of your data over networks that uDrew does not own, operate, or control, and that uDrew is not responsible for any of your data lost, altered, intercepted or stored across such networks. uDrew will not be liable for delays, interruptions, service failures, or other problems inherent in use of the internet and electronic communications or other systems outside uDrew’s reasonable control.